UK and small orders

we deliver 001

We deliver!

There are more options to receive the treasure than you might first think!

  1. Visit to view without obligation to buy.
  2. If you cannot collect for a long time I am happy to take a deposit.
  3. “Man with a van” courier. For large items I use several insured couriers who are based at different ends of the country with weekly routes into London and I personally travel the country. Please contact me with your postcode for a quote. My forthcoming trip is:

    Nottingham 24th – 26th October

    or

    send as a package:
    DSC_0001[1]

  4. Parcel courier – this is cheapest if for 2-4 small windows. I can ship worldwide. Please contact me for a price referencing the item number and your location.

 

Packaging

Terms and conditions of shipping

i) I take great care with packaging (see below examples) but unless specified your shipping will not include insurance and therefore I issue no refund in the unlikely event of damage in transit.

ii) The automatic “buy now” is for a parcel courier such as Parcelforce and does not include insurance unless it says “INSURED”.

iii) If you request I can insure your item and the cost of shipping in the event of loss or damage. The minimum premium is £42 but it has no excess and is up to a value of £3000. This is specialist insurance as the standard insurance most shipper’s provide excludes glass. As the value of the item you are thinking of purchasing may not be worth the cost of insurance you might consider purchasing several. I can recommend an insurance broker if you would rather arrange the insurance yourself as I do not seek to profit from any aspect of the shipping. The terms of this insurance are:

  • a) Any claim for parcel shipping is to be made within 5 days of item being delivered as stated on the shipper’s tracking.
  • b) Photographic evidence of any damage will be required.
  • c) A full refund for each item and a proportion of its shipping cost will only be issued if the cost of repair is more than the purchase price. Where the cost of repair is less than the purchase price a part refund will be made.

iv) International buyers outside of the European Union are responsible for paying any import duty.

Examples of my packaging:

Framed panels require less packaging as they already have a degree of protection.

For one small framed panel which does not exceed 49 x 55cm I simply sandwich between two polystyrene sheets wrapped in a double thick cardboard carton. This is by far the cheapest shipping method. As the glass panel is relatively small there is minimal risk.
 

For larger panels or multiple small panels I wrap in copious amounts of high quality bubble-wrap and strap two sheets of 9mm ply to the front and back. If sending just one framed panel I place an extra sheet of ply over the exterior side of the sash before bubble wrapping. This stops the compressed bubblewrap breaking the glass as on the front side there is very little space between the sash and the glass. When sending in multiples of two I ensure both panels are facing each other on the front side and wrapped together. This way the bubblewrap has plenty of space when compressed as there is a larger gap on the interior sides.

While frameless panels are lighter it is safer to use a custom made box – at least for high value panels. This tends to make shipping more expensive verses framed panels.

For doors I insert bubble wrap between each side of the glass panel before nailing ply covers. I then bubble wrap the whole door and apply cardboard for final cover.

3 thoughts on “UK and small orders”

  1. Richard offers a great service which is safe and efficient and offers an opportunity to consider purchasing larger windows or doors. It has made it possible for me to really enjoy my new hobby of restoring and working with leaded and stainled glass. As a car-less old biddy living in Yorkshire I am so grateful!!

    Like

  2. Stuart said:

    Thanks Richard. Glass panel arrived safe and sound and thanks for packaging so well.
    Regards
    Stuart

    Like

  3. Richard was prompt in all communication. He arranged delivery for me which was fast and I had good communication from Kenny the delivery delivery. Excellent, professional service all round. Thank you!

    Like

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